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We at BridgeOutlet.com strive to ensure your satisfaction with every purchase. We offer a 14-day return policy, giving you 14 days from the time your item arrives to initiate a return.
Email us at orders@bridgeoutlet.com with your order number, relevant information, and any pictures if needed. Please specify which items you would like to exchange and your preferred replacement options, such as size or color. All exchanges, refunds, and concerns will be handled through this email.
Damages and Issues
If you receive an item that is damaged, defective, or incorrect, we will take care of it. Simply contact us at info@bridgeoutlet.com, and we will work to resolve the issue as quickly as possible.
Exchanges
For exchanges, please let us know your desired replacement details (size, color, etc.). We will ship the new item to you free of charge, but the customer is responsible for the cost of shipping the original item back to us.
Returns
For returns, the customer is responsible for shipping costs to send the original item back to us. Refunds will be processed once the returned item has been received in its original condition.
Return Address:
BridgeOutlet.com
2847 N 1050 E
Lehi, Utah 84043
Beyond the 14-Day Return Period
If you are beyond the 14-day return window or have another issue with a damaged, defective, or incorrect item, please reach out to us at support@bridgeoutlet.com, and we will do our best to assist.
Non-Returnable Items
Please note that we cannot accept returns on sale items or gift cards.
European Union 14-Day Cooling-Off Period
If your order is shipped within the European Union, you have the right to cancel or return your order within 14 days without providing a reason. Items must be returned in the same condition they were received—unworn, unused, with tags, and in the original packaging. Proof of purchase is also required.
Contact Us
For any additional questions or concerns, please email us at orders@bridgeoutlet.com. We are here to help!
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